Frequently asked questions (FAQ)

Gem Arena is a casual gaming platform with a wide number of games.

Every time you play, your score is added to the daily leaderboard. The more you play, the higher you rank.

Every day, the player with the most medals is crowned the Arena Champion.

You need to be considered eligible before you can open an account. For example, you must be 16 years old or older, and you cannot create multiple accounts. See our Terms & conditions for the full requirements.

Creating an account on Gem Arena is free and easy. Head to our Create account page and fill in your details. Don't forget to activate your account and validate your email!

Yes, at Gem Arena, the confidentiality of your data is a priority. Your personal information is treated securely and in accordance with data protection standards.

At any point, you can delete your account, which will clear your information. Some infomation may be stored for a fixed period of time for legal purposes.

See our Privacy policy for more details.

You can delete your account directly through your profile, or by contacting support. Please note that deleting your account is definitive and it's not possible to reverse.

If you wish, you can deactivate your account instead, and have it reactivated by support.

No, you don't need to install anything. All games on Gem Arena are playable online directly in your browser. You can play on a computer, laptop, tablet, or mobile device. We ensure that games are playable across a wide range of screen sizes. If you encounter a problem, please let us know

Yes! We have many more games planned, as well as updates to existing games as time goes on

No, Gems and items are unique to your account and can't be transferred or sold to another account

You can Contact us directly. Our team will usually reply within 24 hours