Need help with Gem Arena We're here to help.
Whether you're having trouble with your account, experiencing a problem with a game, or have a question about Gem Arena, our support team will do its best to get you back into the action.
Before contacting us, take a look at our Frequently asked questions (FAQ). You'll find answers to common questions about accounts, games, privacy and other Gem Arena features.
What can we help with?
You can contact us about:
- Account access, activation or profile problems
- Problems playing a game
- Scores, Gems or other account items
- Technical issues or unexpected errors
- Questions about Gem Arena features
- Bug reports and gameplay feedback
- Anything else you can't find in our FAQ
Help us solve your problem faster
When contacting support, please include as much useful information as possible. If you have an account, contact us using the email address associated with it where possible.
For technical or gameplay issues, it also helps to tell us which game or page you were using, what happened, what you expected to happen, and which device and browser you were using. Screenshots or exact error messages can also be useful.
Never send us your password or full payment-card details.
Contact Gem Arena
Email us at support@gem-arena.com.
Our team will do our best to reply within 24 hours.
For press, partnerships or enquiries about GemWorld Studio rather than Gem Arena support, contact contact@gemworld-studio.com.